Terms of Service
Welcome to Qantara Consulting (“Company,” “we,” “us,” or “our”). By accessing or using our website, services, or participating in our mobile messaging program, you agree to be bound by these Terms of Service.
1. Consulting Services Overview
Qantara Consulting provides professional business advisory, digital transformation, and strategic consulting services. All engagement scopes, deliverables, and commercial agreements are governed by separate Master Services Agreements (MSA) or Statements of Work (SOW) executed between Qantara Consulting and its clients.
2. Mobile Messaging Program (SMS & MMS Terms)
The following terms govern the Qantara Consulting SMS/MMS communication program:
A. Program Description & Purpose
Qantara Consulting offers a mobile messaging service to send transactional, operational, and informational SMS/MMS messages to clients and prospective clients. Messages include, but are not limited to:
- Consultation booking confirmations and appointment reminders.
- Project updates, milestones, and status alerts.
- Account notifications and responses to user-initiated inquiries.
B. User Opt-In & Consent
By providing your mobile phone number and checking the optional opt-in box on our web forms, or by initiating an SMS conversation with us (e.g., texting a keyword like CONSULT or START), you explicitly consent to receive automated and non-automated text messages from or on behalf of Qantara Consulting.
C. Message Frequency
Message frequency varies depending on your interactions with us, scheduled appointments, and ongoing project status. Standard transactional updates generally average 2–6 messages per month during active consulting engagements.
D. Cost & Carrier Disclaimers
- Message and Data Rates: Standard message and data rates may apply to any text messages sent or received, depending on your mobile carrier and wireless plan.
- Carrier Liability: Wireless carriers (e.g., AT&T, T-Mobile, Verizon, Sprint, etc.) are not liable for delayed or undelivered messages.
E. Opt-Out Instructions (How to Stop)
You may opt out of receiving text messages from Qantara Consulting at any time. To stop receiving messages:
- Reply STOP, CANCEL, UNSUBSCRIBE, END, or QUIT to any text message you receive from us.
- You will receive a one-time confirmation text confirming that you have been unsubscribed. No further messages will be sent unless you re-subscribe.
F. Support & Help Instructions
If you are experiencing issues with the messaging program or need assistance:
- Reply HELP or INFO to any text message you receive from us.
- Contact our support team directly via email at hello@qantara.net or call us at 02 8000 0020.
3. Privacy & Data Handling
Your privacy is paramount to us. Phone numbers, opt-in data, and text messaging consent will never be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
For full details on how we collect, store, and protect your personal information, please review our Privacy Policy.
4. Intellectual Property
All content on this website—including logos, trademarks, graphics, text, and consulting materials—is the property of Qantara Consulting and is protected by applicable intellectual property and copyright laws.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Qantara Consulting shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website, services, or mobile messaging program.
6. Contact Information
If you have any questions or concerns regarding these Terms of Service, please reach out to us:
- Company Name: Qantara Consulting Pty Ltd
- Email: hello@qantara.net
- Website: https://www.qantara.net