Privacy Policy
At Qantara Consulting (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, engage our consulting services, or communicate with us via text messaging (SMS/MMS).
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out contact forms, schedule consultations, or communicate with us. This information includes:
- Contact Information: Full name, business email address, company name, job title, and mobile phone number.
- Consulting Inquiry Details: Information provided regarding your business challenges, project scopes, or service requests.
- Technical & Website Usage Data: IP address, browser type, device information, and web analytics gathered via cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing, maintaining, and delivering our consulting and strategic advisory services.
- Responding to your inquiries, scheduling phone calls, and managing client relationships.
- Sending transactional updates, appointment reminders, project notifications, and account-related messages.
- Complying with applicable legal, regulatory, and audit obligations.
3. Text Messaging (SMS & MMS) Communications
If you choose to receive text communications from Qantara Consulting (by opting in on our web forms or texting us directly):
- We collect your mobile phone number and opt-in status to send you service-related SMS messages.
- Message frequency varies depending on your ongoing engagement and project milestones.
- Standard message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.
4. Strict Mobile Data Sharing Policy (Twilio Compliance)
We respect your privacy regarding text messaging communications above all else.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.
5. Data Disclosure & Service Providers
We do not sell, rent, trade, or lease your personal data. We may share information only in the following limited circumstances:
- Authorized Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and delivering our services (such as website hosting, email delivery, or communications APIs like Twilio). These providers are strictly bound by confidentiality obligations and are prohibited from using your data for any other purpose.
- Legal Compliance: We may disclose information if required to do so by law, court order, or governmental regulation.
6. Data Security & Retention
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal record-keeping requirements.
7. Your Privacy Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- SMS Opt-Out: Reply STOP to any SMS message to instantly opt out of mobile text communications.
- Access & Correction: Request access to or correction of the personal data we hold about you.
- Deletion: Request that we delete your personal information, subject to legal and contractual requirements.
8. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:
- Company Name: Qantara Consulting Pty Ltd
- Privacy Email: hello@qantara.net
- Website: https://www.qantara.net